Cybersecurity Blog

Joel Lachance

Joel Lachance

VP, Business Development

Recent posts by Joel Lachance

12 min read

Business Voice & Microsoft Teams Calling, Part III: Setting Up Your Plan

By Joel Lachance on Mar 4, 2021 4:39:32 PM

In my previous two blogs, Business Voice Part I & II, I explained what Business Voice is and shared with you what you typically need to deploy a phone system (along with its numerous benefits: enabling organizations of all sizes to take advantage of a 100% cloud-based telephony solution, its flexibility, affordability and compliance). In this part 3, we will provide you with the step-by-step instructions you need to program your phone system with Microsoft voice.

Topics: SQL Server Step-by-Step Guide Microsoft Teams voice
16 min read

Microsoft Business Voice, Part II: Office 365 Phone Setup Prep

By Joel Lachance on Nov 25, 2020 5:36:16 PM

Right now, more than ever, connectivity is key. Every day we email, chat and text to ensure our businesses are running smoothly as we transition from the office to home (back to the office, back home...). Yet, when you can't quite figure something out through email, chat and text what do you do? You get on a call. Phone carriers, however, can be difficult to deal with. So, Microsoft simplified voice-over-IP (VoIP) telephony by bundling several features and licenses into Microsoft 365 Business Voice, making it easier and more economical to deploy a cloud voice solution than ever before. In this blog, I will walk you through switching to Business Voice and setting up your new phone system.

Topics: Microsoft 365 Microsoft Teams Phone Systems voice
9 min read

Microsoft Business Voice, Part I: What Is It and Do I Really Need It?

By Joel Lachance on Oct 2, 2020 6:45:31 PM

Unless you've been living under a rock for the last six months, chances are you've noticed that a lot of businesses are changing the way they do, well, business. Companies are shifting the way they operate and very often, that means moving, in some capacity, to the cloud. The same goes for business phone systems and Microsoft is making it easier (and more economical) than ever for small and midsize businesses to keep up with the shift via Microsoft Business Voice. Want to see if it's right for you? Read along to learn all the ins and outs.

Topics: Office 365 Microsoft 365 Microsoft Teams voice
11 min read

How Do I Buy Windows 7 Extended Security Updates (ESU)?

By Joel Lachance on Dec 20, 2019 11:27:39 AM

UPDATE, December 2020: This blog was originally written for ESU updates for 2020. If you're wondering where to purchase updates for 2021, check out our most recent ESU blog How Do I Buy Windows 7 Extended Security Updates (ESU) 2021?

We are getting an unprecedented volume of phone calls and online inquiries from IT Professional who thought they would have updated their PCs to Windows 10 Pro by now, but are now asking "here can I get Windows 7 Extended Security Updates (ESU)? I need it now!!!"

Topics: Windows 7
12 min read

Microsoft EMS E3 vs E5

By Joel Lachance on Oct 11, 2019 7:00:55 AM

In our last blog post, What is Microsoft EMS? we gave an overview of the 6 tools that make up the Enterprise Mobility + Security suite. In this post we'll dive into the 13 specific differences between the Microsoft EMS E3 and E5 licenses, so that you can best decide which version fits your needs.

Topics: Microsoft 365 Enterprise Mobility + Security (EMS)
8 min read

What is Microsoft EMS?

By Joel Lachance on Oct 10, 2019 9:16:07 AM

Microsoft launched the Enterprise Mobility + Security (EMS) in March 2014, in an effort to transition from 'bolted-on' security to 'built-in' security. It was a huge bet at the time, as EMS was meant to bring enterprise-level security that Fortune 500 companies were using to small and medium businesses (SMBs).

Topics: Microsoft 365 Enterprise Mobility + Security (EMS)
8 min read

Office 365 Calling Plan: Ditch Your Phone Company!

By Joel Lachance on Aug 14, 2019 10:27:56 PM

Most people are still unaware that Microsoft provides domestic and international calling plans for businesses through Office 365's Microsoft Teams. What's the benefit of moving your business's phone to Microsoft? How much does it cost? Let's dig into it below!

Topics: Office 365
4 min read

Windows 7 End of Life: Should I care?

By Joel Lachance on Jul 17, 2019 10:36:45 AM

Microsoft will stop providing mainstream support for the Windows 7 operating system on January 14, 2020. From that day on, Microsoft will no longer provide security updates or technical support for Windows 7. Companies that remain on Windows 7 will instantly become non-compliant and subject to cyber-attacks from the list of common Windows 7 vulnerabilities.

Topics: Windows 7 Windows 10