Richmond Hill, Canada (May 14, 2014) – ComputerTalk, leading provider of Lync-native contact center product and CEBP applications, welcomes BeMo, located in Henderson, NV to the ComputerTalk Global Partner Network. BeMo is a leading SaaS provider specializing in Hosted Project Portfolio Management (PPM) and Hosted Unified Communication and Collaboration (UCC) solutions built on Microsoft SharePoint, Project Server, Office 365, Exchange, and Lync Server with Enterprise Voice.
The BeMo ComputerTalk partnership will bring Hosted Lync unified communications and enterprise-grade CEBPs into contact centers and to extend the power of contact center applications to the rest of the enterprise. Businesses using ice Contact Center with Hosted Lync from BeMo will be able to take advantage of the benefits that Lync, with a fully integrated hosted contact center, can bring to their customer care toolkit.
This partnership just makes sense to Bruno Lecoq, Co-Founder and CEO, who chose ComputerTalk and ice because “the features were what we were looking for. ice can be multi-tenant, which fits the requirements we have for our mid-market business model. We partner with companies to provide our customers with value adding solutions – ComputerTalk’s workflow designer is a component we are very impressed with and will definitely leverage to provide customers what they need to serve their customers.” Through this partnership, BeMo will be able to provide their customers a software-only, all -in-one multimedia contact center through the phone, instant messaging, email, Twitter, and Skype modalities.
Rija Raharinosy, VP of Strategic Sales & Global Alliances says, “We are excited to partner with BeMo. They know the Microsoft application stack very well and them proposing Lync and ice is a winning combination for both our hosted customers.” BeMo and ComputerTalk customers will benefit from the knowledge share that will occur during this partnership.
Contact information for Bruno
BeMo, Co-founder and CEO
Phone: +1 (702) 529-0249
Contact information for Rija
ComputerTalk, Strategic Sales & Global Alliances
Phone: +1 (905) 882-5000 – Ext: 3770
Mobile: +1 (416) 662-6544
Contact information for Vivian
ComputerTalk, Product Marketing
Phone: +1 (905) 882-5000 – Ext: 3217